Terms & Conditions
By visiting and placing an order on alx-vdb.com, you agree to the following terms and conditions. Please read them carefully before making a purchase.
About our products
All items sold by A.L.X are pre-owned vintage designer pieces. Each item is carefully selected and thoroughly checked before being listed on our website. We do our best to describe and photograph every item as accurately as possible, including any signs of wear or imperfections. Please read all product descriptions and study the images carefully before placing your order.
All items are one of a kind. Once sold, they are no longer available.
Authenticity
A.L.X guarantees the authenticity of every item we sell. Each piece is verified before being listed on our website. If you have any questions about the authenticity of a specific item, feel free to contact us at hello@alx-vdb.com
Pricing
All prices listed on our website are in euros and include Belgian VAT. A.L.X reserves the right to change prices at any time without prior notice.
Orders
By placing an order on our website, you confirm that all information provided is accurate and complete. A.L.X reserves the right to cancel any order in case of pricing errors, suspected fraud, or stock unavailability. You will be notified immediately if this is the case and any payment made will be fully refunded.
Payments
We accept all major payment methods as listed at checkout. All payments are processed securely. A.L.X does not store any payment details.
Shipping
All orders are shipped worldwide for free via PsotNL, fully tracked and insured. Orders are processed and shipped Monday to Friday during business hours. A tracking number will be sent to you by email once your order has been dispatched. A.L.X is not responsible for any delays caused by the carrier or customs. Please note that international shipments may be subject to import duties and taxes, which are at the expense of the customer. For full details, please read our Shipping & Delivery page.
Returns & Refunds
We offer a 14-day return policy from the date of delivery. To request a return, please contact us at hello@alx-vdb.com with your order number. Items must be unused, undamaged, and returned in their original packaging. Return shipping costs are at the expense of the customer. Items sourced especially for you and personalized items cannot be returned or exchanged. For full details, please read our Returns & Refunds page.
Sourcing service
A.L.X offers a personal sourcing service for vintage designer bags not currently listed on our website. Please note that sourced items cannot be returned or exchanged once the order has been confirmed.
Intellectual property
All content on alx-vdb.com, including images, text, and branding, is the property of A.L.X and may not be copied, reproduced, or used without prior written permission.
Privacy
A.L.X respects your privacy and handles your personal data in accordance with Belgian and European privacy laws (GDPR). Your data is used solely for processing your order and will never be shared with third parties without your consent. For more information, please read our Privacy Policy.
Governing law
These terms and conditions are governed by Belgian law. Any disputes arising from these terms shall be subject to the jurisdiction of the Belgian courts
About us
A.L.X is a vintage designer handbag store based in Belgium. VAT number: BE1034. 882.706
For any questions, please contact us at hello@alx-vdb.com.
Contact
For any questions regarding these terms, please contact us at hello@alx-vdb.com. We aim to respond within 24 hours.